Thank you for choosing Oak Grove Animal Hospital. Our primary mission is to deliver the best t and most comprehensive veterinary care available for you and your pet. An important part of our mission is making the cost of optimal care as easy and manageable for our clients as possible by offering several payment options. Oak Grove Animal Hospital requires payment in full at the time medical care is provided for your pet. We do not offer payment plans.
- Check (with valid photo ID) Oak Grove Animal Hospital does have a fee for any returned checks.
- Visa, Mastercard, Discover, American Express, Apply Pay
- Care Credit Healthcare Credit Card (subject to credit approval with photo ID)
Additional Policy Information
For clients with pet insurance we are happy to provide you with the necessary documentation to submit a claim to your insurance carrier. Be advised, you are responsible for fees at the time of services and any reimbursement from insurance will go to you.
If you are unable to fulfill the payment for services provided, your account will be turned over to a collection's agency. Your account will be charged a collections fee of 33% of the amount due. If legal action is taken by the collection agency or Oak Grove Animal Hospital, this account will be charged a collection fee equal to 50% of the amount due.
No Show Policy
Kindly give us as much time as possible if you are unable to keep your appointment. After no showing 3 times for a scheduled appointment you will be charged a no-show fee which is equal to the cost of a comprehensive exam.
If you have any questions, please do not hesitate to ask! We will gladly provide a written estimate any products, service, or procedure. We are here to provide the best veterinary care available for your pet.